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Professional Home Care Agency vs. Independent Caregivers

At some point, you may be faced with the reality of needing help from your family. Although they want to help, they have to work, care for children and deal with the pressures of everyday life. They may feel overwhelmed and frustrated and even guilty. They want to give the best care possible but may not be in a position to do so.

Where do you turn? What do you do? - One option is to hire a independent caregiver to come into your home. Another is to hire a professional agency. There is a strong temptation to choose the least expensive option. With home care, saving a few dollars in service fees could do more harm than good. This “savings” could jeopardize health and safety and expose you to potential insurance headaches. Consider the following benefits you’ll receive by dealing with a professional agency:

Confidence - Each home care agency is represented by the person who is assigned to come into your home to provide care. Each caregiver is screened and background checks are carefully researched including criminal and driving records. Applicants must pass scrutiny, but they must also possess professional licenses, certifications and/or have an extensive background of pertinent skills and experiences.

Trust - Each home care agency caregiver is fully insured for general liability, worker’s compensation, and bonding.

Safety - When the agency representative meets the client for a consultation and assessment, there is a detailed safety evaluation performed. This service checks for over 25 potentially hazardous conditions that could jeopardize the client and the caregiving process.

Reliability - When a caregiver is assigned to a client, many factors are considered including driving distance from the client, experience with the client’s specific needs, personality, hobbies and interests. Making the best match between caregiver and client helps to nurture trust and emotional bonding - keys to a successful relationship. If a caregiver is sick or can’t make the scheduled visit, the agency assigns another caregiver.

Dependability - Providing the best services requires ongoing caregiver training. Classes are designed to enhance knowledge and capabilities. A nurse is available to offer expertise and support as needed. The nurse also conducts quality assurance visits to monitor the services provided.

Quality services, peace of mind and assurance are just a few of the benefits derived by choosing a professional Home Care Agency.

Peter Yaffe, Homewatch Caregivers

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